Unused tickets and compensation

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There is a crisis package to mitigate the crisis that has hit the culture and sports sector because of the emergency situation.

The goal is to give emergency assistance related to the corona crisis as follows:

  • compensation of costs already incurred by organizations due to the suspension of their activities, or unavoidable future costs -- close to 20 million Euros;
  • freelance creative persons, coaches and instructors of folk culture collectives -- close to 5 million Euros.

More information here: https://www.kul.ee/et/abipakett.

Entrepreneurs and creators will be supported with other means as well.

  • Creative enterprises are recommended to us the application round of Enterprise Estonia.
  • Freelance creative persons might find of help the support for a creative activity to creative persons engaged in a liberal profession provided by the Creative Persons and Artistic Associations Act. The budget for the support for creative activity will increase considerably and it will be possible to make support payments to about 1200 freelance creative person who can be active in whichever form and do not need to be members of any artistic associations. You can find more information here.
  • The Cultural Endowment of Estonia has introduced a measure for the emergency situation which would allow for the foundations and county expert groups to allocate special grants for the purposes of maintaining creative and sporting activities. For additional information see: kulka.ee. https://kulka.ee/uudised/eesti-kultuurkapitali-noukogu-poordumine-ja-erimeetmed-kriisi-leevendamiseks
  • The Government has adopted a support package which suspends the advance payment of social taxes for natural person entrepreneurs, so self-employed persons do not have to pay the social tax advance for the first quarter. https://www.emta.ee/et/uudised/riik-toetab-fie-sid-sotsiaalmaksu-tasumisega
  • The Tax and Customs Board suspended calculating interest on tax arrears from March 1, until the end of the emergency situation. When the emergency situation is over, the interest on tax debt will be reduced by half (from 0.06 % to 0.03).
  • Compensation for reduced remuneration will be provided by the Estonian Unemployment Insurance Fund for the total amount of EUR 250 million
  • The Ministry of Economic Affairs and Communications has established an e-mail address for businesses to get assistance with their concerns and questions: covid19@mkm.ee.

More information on the website of the Ministry of Culture.

Last updated: 14.05.2020 19:12

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If the cancelled or postponed event has received support from the state budget, please immediately inform the Ministry of Culture. Issues related to a cancelled or postponed event and state support will be resolved on a case-by-case basis. Grants will not be reclaimed all over the board.

Last updated: 31.03.2020 21:49

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According to the Ministry of Culture, the rights of the ticket holders, and the obligations of the organisers of the cancelled cultural event due to COVID-19 virus, must be assessed on a case-by-case basis. It is necessary to evaluate the content of the agreement concluded between the parties and the possibility of amending the agreement in order to find a mutually appropriate solution. Agencies and organisations organising events may offer, for example, gift cards or an event to take place at an alternative time, but if the ticket holder does not agree with the offer, they reserve the right to withdraw from the agreement and to get a refund for the tickets.

Due to the high number of cancelled events, please be patient during this process.

Last updated: 27.04.2020 19:43

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This is something each organiser decides for themselves, according to their judgement and means. These organisations will be the ones to inform you of any changes to their schedules or programmes. This has also been done already and the public has been notified of changes. Keep an eye on the notifications that the organisers publish.

Last updated: 25.03.2020 12:46

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More information about the coronavirus and restrictions related to it is available calling 1247 (from abroad +372 600 1247).