People are welcome to call the victim support crisis hotline 116 006, the call is free of charge and the service is available 24/7. If they so desire, the person calling the victim support crisis hotline may remain anonymous. The calls can be made in Estonian, Russian or English. If making a phone call is not possible, or if the person does not like to talk about their problem over the phone, assistance can be provided by contacting palunabi.ee where the victim can receive advice and have a conversation using a chat window. Web counselling takes place 24/7 and in three languages.
Crisis counselling 25/7 via telephone and internet helps the victims to reach the necessary help. For example, the victim can contact the crisis hotline at the presence of the police patrol, or later, in order to receive initial advice and agree a meeting with the victim support specialist. Victim support crisis hotline can be called from abroad at: +372 614 7393.
Last updated: 27.04.2020 12:04
Did this response answer your question?