Identitification documents

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Starting from the 11th of May, the service offices of the Police and Border Guard Board are open from Monday to Friday 9-17.

We ask people not to come into the service offices without a real need and, if possible, to use the self-service: http://iseteenindus.politsei.ee/. See also the Police and Border Guard Board website where you can find the necessary information regarding documents.

Last updated: 24.05.2020 16:00

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Please do not come. If possible, use the self-service portal for applying for the document and come to pick up the document when you are not sick anymore. The documents are held at the service office for six months.

Last updated: 27.04.2020 12:28

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You will be given a mask at the service office if you are symptomatic. We still ask that in order to protect the health of yourself and others, you do not come to the service office if you are symptomatic.

Last updated: 27.04.2020 12:24

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You can but it is not possible to authorize retroactively. An authorization can only be made at the same time as the application for the documents is submitted at the service office of the Police and Border Guard Board or at a foreign representation. If you have given an authorization then, the person you have authorized can pick up the document. That person must have with them

  1. their own personal identification document that has been issued in Estonia and
  2. your old document if it is still valid.

Last updated: 16.05.2020 10:30

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If you have been issued an ID card before, there is no need to come to the service office. You can apply for a new ID card for yourself or your underage child in the self-service portal of the police.

As a last resort, the Police and Border Guard Board also accepts applications by mail to the address Pärnu mnt 139, Tallinn, 15060. You can find the application form at: https://www.politsei.ee/files/Dokumentide%20taotlemise%20ankeedid/eng-dok-taotlus.pdf?a937ec2f6c.

If it is unavoidably necessary, applications can also be submitted at the service offices.

Last updated: 16.05.2020 23:29

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When applying for the ID card for the first time, it is necessary to go to the service office of the Police and Border Guard Board and present a document proving your Estonian citizenship.

Last updated: 27.04.2020 12:22

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It is possible to apply for a renewal of a passport and for a passport to an underage child at the police self-service portal at http://iseteenindus.politsei.ee. You will need to submit a photo, fingerprints and a signature sample to apply for a passport.

  • Use a photo taken at the photo box of the service office within the last 60 days, fingerprints and a signature sample that are tied to your personal identification code in the self-service systems.
  • Upload a suitable photo taken within the last 6 months and a photocopy of your signature sample to the self-service portal or send them to the e-mail address ppa@politsei.ee. Fingerprints given within the last 5 years are already in the system.

As a last resort, you can also submit the application by mail to the address Pärnu mnt 139, Tallinn, 15060. You can find the application form at: https://www.politsei.ee/en/instructions/estonian-passport-for-an-adult/applying-at-the-self-service-portal, but the document photo must be sent digitally to ppa@politsei.ee. The photo must be taken within the last 6 months and the fingerprints in the system can be no more than 5 years old.

If it is unavoidably necessary, you can also submit the application at the service office.

Last updated: 03.04.2020 20:56

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When applying for the passport for the first time, it is necessary to go to the service office of the Police and Border Guard Board and present a document proving your Estonian citizenship.

Last updated: 27.04.2020 12:22

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No, you do not. You can take the document photo yourself or have it taken by a photographer. You can find more exact requirements and guidelines at: https://www.politsei.ee/en/requirement-and-instructions-for-the-document-photo.

Last updated: 27.04.2020 12:21

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The issuing location can indeed be changed. For this you have to submit a free form application to the e-mail address ppa@politsei.ee and pay the state fee of €10 in an internet bank. Ordering a document to a foreign representation costs an additional €20.

You can find the instructions at: https://www.politsei.ee/en/instructions/how-to-pay-the-state-fee.

Last updated: 27.04.2020 12:21

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No, in Estonia the Police and Border Guard Board does not send passports by mail.

Last updated: 27.04.2020 12:20

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Documents are held at the service office for six months.

Last updated: 27.04.2020 12:28

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Yes, the foreign representations (embassies) of the Republic of Estonia are open but if necessary they can change or limit their opening times. You should check the times of consular reception from the web page of the Ministry of Foreign Affairs at https://vm.ee/en/country-representations/estonian-representations.

The phone number of the consular department of the Ministry of Foreign Affairs is +372 6377 440, e-mail konsul@mfa.ee

Last updated: 27.04.2020 12:14

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More information about the coronavirus and restrictions related to it is available calling 1247 (from abroad +372 600 1247).