Public transport within Estonia

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While using public transportation, follow these guidelines:

  • As of November 24, wearing a mask is obligatory on public transport.
  • If you sneeze or cough, cover your mouth with a tissue or your sleeve.
  • Do not touch handles or any other surfaces with bare hands.
  • Do not touch your face.
  • Disinfect your hands as soon as possible after leaving the public transportation.
  • If possible, keep sufficient distance with other passengers.
  • Download the HOIA mobile app and keep it running.

Last updated: 25.11.2020 21:00

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Yes, taxis are an option. If you have the chance, ask the taxi driver before getting in the car if they have disinfected the vehicle and aired it out between passengers. Remind the driver to disinfect and air out the car after your ride.

Last updated: 11.04.2020 12:59

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The passenger can protect the bus driver by:

  • using a period ticket or buying a single ticket with e-money,
  • wearing a mask while using public transportation,
  • continuously disinfecting his hands,
  • not travelling or using public transportation when sick,
  • having downloaded the HOIA app and keeping it working.

The driver himself and the hauler can protect the bus driver if

  • the driver uses personal protective equipment like masks and continuously disinfects her hands,
  • the haulers separate the driver from the passenger cabin with a separating wall similar to the kind that is used for separating the cashier from the buyer in a shop,
  • distance is created by blocking the first row of seats from passenger use.

Last updated: 25.10.2020 15:54

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All Elron travel attendants regularly disinfect their hands to avoid infection and spread of the virus.

In order to avoid direct contact with the staff, we recommend buying your ticket online in advance. You can also purchase a ticket aboard the train from the ticket machine using the Elron travel card. Download the HOIA app and keep it on.

If possible, the 2-by-2 rule must be observed also on board the train.

Last updated: 19.11.2020 17:39

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Taking into the spread of the coronavirus, the departures of the Tallinn-St.Peterburg-Moscow train have been temporarily suspended as of March 20, and tickets already purchased can be returned. The decision to stop the train traffic was taken by the Russian Railways to prevent the spread of the virus and to ensure the safety of passengers.

The Estonian Railway invites passengers who purchased the ticket to contact the customer service of the company Go Rail ticketing agency at: +372 631 0044, e-mail: traveld@gorail.ee, www.gorail.ee/en.

According to information from the Ministry of Economic Affairs and Communications, carriers have also stopped service on long-distance lines headed to Russia.

Last updated: 28.03.2020 23:01

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More information about the coronavirus and restrictions related to it is available calling 1247 (from abroad +372 600 1247).